Job Description

Job Description

Job Description

Pay Rate:  $50 per 30 minute class

Location:   Boston, MA in various locations in the downtown Financial District

Work Hours: We will need you to occasionally sub classes   Monday - Thursday at 12pm.

Reports to:   Fitness Manager on-site

Your Mission:

Your mission is to lead group fitness classes across various fitness centers in downtown Boston. Ideally, you can teach one or more of the following formats: strength, conditioning, core, Yoga, or Pilates. You will be dedicated to creating a welcoming and inclusive environment and providing mindful guidance to students of all levels.

What You’re Responsible For:

• Group Programming: Plan and lead group fitness classes to the membership population. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience. 
• Five-Star Hospitality Service : Ensure wonderful experience for members by anticipating their needs and bringing special touches to every session, for example: equipment is prepared ahead of time, towels placed on mats, and the smallest details of the member experience are attended to.
• Tenant Satisfaction and Engagement : Prioritize tenant satisfaction by actively engaging with tenants to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant, connected community that drives long-term loyalty and satisfaction.
• Building Team Collaboration: Work collaboratively with the building maintenance and operations teams to ensure the facility and equipment are well-maintained.

Who You Are - Baseline Requirements:

• You have 1+ years of experience in a fitness center environment teaching group fitness classes.
• Even better if your experience has touched the corporate fitness or wellness sector.
• You must have a valid Group Fitness certification from a nationally recognized organization.
• You must have or be willing to obtain personal liability insurance before you begin teaching classes with us.
• You have an up-to-date CPR and AED certification.
• You are technologically savvy and can assist members with class sign-ups through our native technology.

Who You Are - Key Competencies:

• Obsessively customer-centric. In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
• A hyper-organized ball juggler. You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective. Everyone refers to you as a stellar multi-tasker.
• You are a stellar communicator. You are known for clearly communicating your points - whether in email or verbally. In this role you’ll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).

Our Core Values:

Playbook’s culture is based on a shared respect for our lived values HERE. Fit with our values is a critical component of our hiring process, and you and all of our colleagues are expected to live our core values in interactions with team members, customers, and stakeholders. An assessment of how you have exhibited our values is also an important part of your performance review process.

Our Commitment To You:

Playbook is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We know the more inclusive we are, the greater our impact will be!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

For contractors, Work at office,

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