Job Description

Goodwill Retail Positions

Goodwill is looking for friendly, outgoing people to join our growing team in South Portland, Maine! If you love providing great customer experience, Goodwill is the place for you! Location: South Portland, Maine (Maine Mall Road) Pay: Starting at $15.50 Our retail stores offer a variety of roles and we are looking for people willing and ready to become a jack of all trades. A typical day could be working in one of the roles below!

Donation Specialist

In this role, you'll greet donors, accept and sort donations, and then get those donations to the pricing team. Quick decision-making is a must. Goodwill NNE also expects Donation Specialists to be able to say, "no thank you" to items we cannot accept, and politely explain why to each donor.

Production Specialist

In this role, you'll sort, inspect, and price donations before they're sent to the sales floor. If you enjoy physical tasks, have a knowledge of (or willingness to learn) the value of clothing, housewares, or electronics then working as a Production Specialist might be the new career you're looking for.

Sales Associate

In this role, you'll greet customers and provide an excellent customer experience! Responsibilities will include running the register, putting merchandise on the sales floor, pulling older merchandise to make room for new product, attending the fitting rooms, and setting a friendly atmosphere for customers and co-workers alike!

Minimum Qualifications

Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment. Basic Math and Literacy Skills: Essential for handling transactions and supporting job duties. Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and some holidays, based on business needs. All associates in any position will be required to work at least a Saturday or Sunday every weekend. Background Check: Pass a criminal background check meeting agency standards. Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.

Preferred Qualifications

Retail Experience or Certification: Prior retail experience or relevant certification is a plus. Education: High school diploma, GED, HiSET, or equivalent educational background.

What We Offer

At Goodwill Northern New England, we believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Holidays
• 403(b) retirement plan with employer match
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!

What sets Goodwill NNE apart is its unique commitment to the well-being of its employees. They offer private "life navigation" services, including free counseling and other assistance, helping individuals facing challenging circumstances achieve personal stability. In addition, all employees have access to telehealth services, ensuring their physical and mental health needs are met. Goodwill NNE's Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining the Goodwill NNE team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.

Qualifications Skills Required + Team Building: Some Knowledge + Customer Service: Intermediate Preferred + Communication - verbal: Some Knowledge Behaviors Required + Team Player: Works well as a member of a group Motivations Preferred + Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Education Preferred + High School Diploma/GED or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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